I posted this on Yelp, so I decided to post it here too: I've only used Honest-1 Auto Care once so far, but I will definitely be back. I was a walk in for a mystery noise so I was waiting for a couple of hours and they were busy, so I was able to watch and listen to other customers experience and they seemed to give honest appraisals. I heard a couple confirmation of other appraisals and some denials, with the solution being less expensive.
As for my personal experience, the mystery noise turned out to be the brakes. Shocker! Actually, I was shocked, but they took me back to show me my brakes and rotors and explained the problem. Even a noob like myself could see the problem without it being pointed out. The front driver side rotor was REALLY bad. The $383.00 bill seemed fair to me for two rotors, pads, labor, and an oil change.
They do offer a shuttle service, coffee and refreshments. Nice touch!