As usual, I received excellent service for my car and excellent customer service for me. I stopped by the shop without calling first, thinking I just needed a hose replaced. Found out the radiator needed to be replaced and they could not repair it until the following day. I decided to leave my car there but had no way home. Rich was kind enough to take me home. The following day, I was advised of some other maintenance type things needing to be done. I authorized the work but explained that I would not be able to pick up my car until the next day. It was ready as promised and I think she, my car, is now a happy camper.