I Contacted Honest-1 soon after the shop opened and spoke with Rich, the owner. I explained that I had overcharge my vehicle's air conditioning system. He assured me that he could take care of the problem and suggested I visit after 10 am. When I stopped by the shop, Rich greeted me and said he would get it taken care of right away. Since he didn't have a technician available, he handled the task himself. Within an hour, the problem was taken care of and I was on my way.