I must say that this company honest 1 auto care Really stands by there name..! My name is Kyle . I took my family on a trip on thanksgiving to Utah st George from Sacramento ca .. We were driving my Ford F-250 towing our 27’ camper. We were passing through Las Vegas and all of a sudden we broke down.!! This was very bad , we were very nervous and we had no idea of the area of Vegas, especially where a trust worthy or a reasonable mechanic might be. We did some research on close by options, and it made sense to choose to get towed to honest 1 shop, besides it was a win for us knowing that an enterprise company for car rentals was in the same parking lot..! Once we arrived , Chris welcomed us with seriousness of our situation, although they were obviously backed up on work due to the holidays. I had my guard up of course because of our situation and the knowing of mechanics in any area of the world can be dishonest. We were suddenly approached by one of the mechanics in the shop that heard our situation , named Ernie I believe! If I’m wrong please forgive me.! Ernie stopped what he was doing , which the manager ok’ed to see if there was any chance of getting us back on the road. Unfortunately there was no quick fix.!! As my family and I felt stranded , the boss man Chris and the shop master Ernie really kept us informed and made sure my family with three kids were going to be ok! This really meant a lot to me and I truly respect that from Chris and Ernie !! Long story short we were able to rent a suv that could tow our trailer , and as bad as this may sound .... these guys at honest 1 really were a part of our adventure that we are blessed to have encountered during or time!!! Above all else , us living in being in Northern California , Chris constantly updated me with personal video updates on progress at his shop to assure that I’m in good hands!! Lastly we finally got the call that our truck was ready! We were so happy to know that they have figured out our trucks malfunction ..Much respect to Chris and Ernie and anyone else involved!! Sincerely The Beck family !!!..👍🏻
We appreciate the great review, just happy you and your family made it safe and sound. Have a blessed day.
- Honest-1 Auto Care North Las Vegas